{"id":181,"date":"2026-02-16T11:40:25","date_gmt":"2026-02-16T09:40:25","guid":{"rendered":"https:\/\/www.trams.co.za\/gladiator\/?page_id=181"},"modified":"2026-02-16T11:40:52","modified_gmt":"2026-02-16T09:40:52","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/www.trams.co.za\/gladiator\/privacy-policy-2\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div style=\"height:78px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Welcome to <strong>trams.co.za<\/strong> (\u201cwe\u201d, \u201cour\u201d, or \u201cus\u201d). We are committed to protecting your privacy and ensuring that your personal information is collected and processed lawfully, fairly, and transparently in accordance with the Protection of Personal Information Act (POPIA) of South Africa.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By accessing or using this website, you consent to the practices described in this policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. Responsible Party<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">trams.co.za is the <strong>Responsible Party<\/strong> for the personal information collected through this website and determines how and why your information is processed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contact details:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Business Name: trams.co.za<br>Email: [Insert email]<br>Phone: [Insert phone]<br>Address: [Insert address]<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Information Officer: [Name or \u201cInformation Officer\u201d]<br>Email: [Insert email]<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Personal Information We Collect<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may collect and process the following categories of personal information:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Information you provide directly<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Full name<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Phone number<\/li>\n\n\n\n<li>Company or organisation name<\/li>\n\n\n\n<li>Messages or enquiries<\/li>\n\n\n\n<li>Any other information you submit via forms<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Information collected automatically<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address<\/li>\n\n\n\n<li>Device and browser information<\/li>\n\n\n\n<li>Pages visited and usage behaviour<\/li>\n\n\n\n<li>Cookies and analytics data<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Special personal information<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We do not intentionally collect special personal information (such as health, biometric, or religious information). If such information is provided voluntarily, it will be processed only as permitted by law.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Purpose for Processing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We process your personal information only for lawful and specific purposes, including to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide and maintain our website and services<\/li>\n\n\n\n<li>Respond to enquiries or customer support requests<\/li>\n\n\n\n<li>Communicate updates or marketing (with your consent)<\/li>\n\n\n\n<li>Improve website performance and user experience<\/li>\n\n\n\n<li>Maintain security and prevent fraud<\/li>\n\n\n\n<li>Comply with legal and regulatory requirements<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We will not use your information for any unrelated purpose without your consent.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Legal Basis for Processing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In terms of POPIA, we process your information based on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your consent<\/li>\n\n\n\n<li>Performance of a contract<\/li>\n\n\n\n<li>Compliance with legal obligations<\/li>\n\n\n\n<li>Legitimate business interests<\/li>\n\n\n\n<li>Protection of your or our lawful interests<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Cookies and Tracking<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We use cookies and similar technologies to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Improve functionality<\/li>\n\n\n\n<li>Analyse traffic<\/li>\n\n\n\n<li>Remember preferences<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You may disable cookies in your browser settings. Some website features may not function properly if cookies are disabled.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Sharing and Disclosure<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We do not sell your personal information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may share your information with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Website hosting providers<\/li>\n\n\n\n<li>IT and technical service providers<\/li>\n\n\n\n<li>Email or communication platforms<\/li>\n\n\n\n<li>Legal or regulatory authorities where required by law<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">All third parties are contractually required to protect your information and process it only for authorised purposes.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. International Transfers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your personal information is transferred outside South Africa, we will ensure that the recipient provides an adequate level of data protection consistent with POPIA or that appropriate safeguards are in place.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Security Safeguards<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We implement appropriate technical and organisational measures to protect your personal information from:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Loss<\/li>\n\n\n\n<li>Misuse<\/li>\n\n\n\n<li>Unauthorised access<\/li>\n\n\n\n<li>Disclosure or alteration<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">While we take reasonable precautions, no system can be completely secure.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Data Retention<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When no longer required, information will be securely deleted or anonymised.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. Your Rights Under POPIA<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access your personal information<\/li>\n\n\n\n<li>Request correction or updates<\/li>\n\n\n\n<li>Request deletion or destruction<\/li>\n\n\n\n<li>Object to processing<\/li>\n\n\n\n<li>Withdraw consent at any time<\/li>\n\n\n\n<li>Lodge a complaint with the Information Regulator<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise these rights, contact us using the details above.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. Direct Marketing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We will only send marketing communications if you have given consent. You may opt out at any time by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Clicking \u201cunsubscribe\u201d in emails, or<\/li>\n\n\n\n<li>Contacting us directly<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">12. Third-Party Websites<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">13. Children\u2019s Privacy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our services are not intended for individuals under 18. We do not knowingly collect personal information from children without parental consent.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">14. Changes to This Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">15. Complaints<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you believe your personal information has been processed unlawfully, you may lodge a complaint with:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Information Regulator (South Africa)<br>Website: <a>www.justice.gov.za\/inforeg<\/a><\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to trams.co.za (\u201cwe\u201d, \u201cour\u201d, or \u201cus\u201d). We are committed to protecting your privacy and ensuring that your personal information is collected and processed lawfully, fairly, and transparently in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-181","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.trams.co.za\/gladiator\/wp-json\/wp\/v2\/pages\/181","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.trams.co.za\/gladiator\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.trams.co.za\/gladiator\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.trams.co.za\/gladiator\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.trams.co.za\/gladiator\/wp-json\/wp\/v2\/comments?post=181"}],"version-history":[{"count":2,"href":"https:\/\/www.trams.co.za\/gladiator\/wp-json\/wp\/v2\/pages\/181\/revisions"}],"predecessor-version":[{"id":183,"href":"https:\/\/www.trams.co.za\/gladiator\/wp-json\/wp\/v2\/pages\/181\/revisions\/183"}],"wp:attachment":[{"href":"https:\/\/www.trams.co.za\/gladiator\/wp-json\/wp\/v2\/media?parent=181"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}